Terms of Service

These Terms of Service govern your use of the Castle Electric website and your interactions with Castle Electric through this website. By accessing or using this website, you agree to these Terms of Service.
If you do not agree with these terms, please discontinue use of the website.

01

About Castle Electric

Castle Electric provides electrical services, including residential electrical work, custom home electrical installations, renovations, service upgrades, EV charger installations, home automation, landscape lighting, and related electrical services.

Information provided on this website is intended to help visitors learn about Castle Electric and the services we offer.

02

Website Information

We make reasonable efforts to keep the information on this website accurate and up to date. However, website content is provided for general informational purposes and should not be considered a substitute for a project-specific assessment or professional electrical advice.

Electrical requirements vary depending on the property, existing electrical system, project scope, applicable codes, and other factors. Recommendations for a specific project will be determined after the relevant circumstances have been reviewed.

03

Quotes and Estimates

Requests submitted through this website do not create a contract or guarantee that Castle Electric will accept or perform a project.

Any quote or estimate provided for electrical work will be based on the information available at the time and may be subject to separate terms, conditions, project requirements, and approvals.

If the scope or circumstances of a project change, pricing and timelines may also change.

04

Scheduling and Availability

Submitting a contact form, requesting a quote, or contacting Castle Electric does not guarantee a specific appointment, project start date, or completion date.

Project availability and scheduling depend on factors such as the scope of work, material availability, site conditions, coordination with other trades, and existing project commitments.

Any confirmed project schedule will be communicated directly with the client.

05

Electrical Services

Electrical work is performed according to the requirements applicable to the particular project. The services described on this website represent the types of work Castle Electric may provide.

The availability, scope, specifications, and suitability of a particular service will depend on the individual property and project.

Some projects may require inspections, permits, utility coordination, equipment upgrades, or other work before completion.

06

Customer Responsibilities

When requesting or receiving services from Castle Electric, customers are responsible for providing accurate and complete information relevant to their project.

Customers may also be responsible for providing reasonable access to the property and informing Castle Electric of known conditions that could affect the work.

Additional responsibilities may be outlined in a project-specific quote, agreement, or other documentation.

07

Website Use

You agree to use this website only for lawful purposes.

You may not:

Attempt to interfere with the operation or security of the website.
Attempt to gain unauthorized access to website systems or information.
Use the website to transmit malicious software or harmful material.
Submit false, misleading, fraudulent, or unlawful information through website forms.
Copy or use website content in a manner that infringes Castle Electric’s rights or the rights of others.

08

Intellectual Property

Unless otherwise stated, the text, branding, graphics, photographs, design elements, and other original materials displayed on this website are owned by or used with permission by Castle Electric.

Website content may not be reproduced, distributed, modified, republished, or used commercially without appropriate authorization, except where permitted by law.

Third-party names, logos, trademarks, and other intellectual property remain the property of their respective owners.

09

Third-Party Websites and Services

This website may contain links to third-party websites or services for convenience or additional information.

Castle Electric does not control third-party websites and is not responsible for their content, availability, privacy practices, security, or terms of use. Accessing third-party websites is at your own discretion and subject to the terms established by those third parties.

10

Website Availability

We may update, modify, suspend, or discontinue portions of the website at any time.

While we aim to keep the website accessible, we cannot guarantee that it will always operate without interruptions, errors, or technical issues.

11

Limitation of Liability

To the extent permitted by applicable law, Castle Electric will not be responsible for losses or damages arising solely from reliance on general information presented on this website or from the inability to access or use the website.

Nothing in these Terms of Service is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited.

Any terms governing electrical work performed for a customer may also be addressed in the applicable quote, contract, or project agreement.

12

Privacy

Information submitted through this website will be handled in accordance with Castle Electric’s Privacy Policy.

Please review the Privacy Policy for information about how personal information submitted through the website is collected, used, and protected.

13

Changes to These Terms

Castle Electric may update these Terms of Service from time to time to reflect changes to the website, services, business practices, or applicable requirements.

When changes are made, the updated version may be posted on this page with a revised “Last Updated” date.

Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.

14

Governing Law

These Terms of Service are governed by the laws applicable in the Province of British Columbia and the federal laws of Canada applicable therein.

Any dispute relating to these Terms or the use of this website will be subject to the applicable laws and legal processes of British Columbia, Canada.

If you have questions about these Terms of Service, please contact Castle Electric through the contact information provided on our website.

Castle Electric
Port Moody, British Columbia
Phone: 866-439-7824