Privacy Policy

Contents

Last updated August 2026. Castle Electric respects your privacy and handles personal information in accordance with Canadian privacy law.

01

Information We Collect

At Castle Electric, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

We may collect the following personal information when you:

  • Fill out a form on our site
  • Call, email, or text us
  • Interact with our services

This may include:

  • Full name
  • Email address
  • Phone number (including mobile)
  • Mailing address
  • Any details you choose to share via forms, surveys, or conversations

We also automatically gather non-personal info using cookies and tools like Google Analytics, such as:

  • Browser type
  • IP address
  • Device type
  • Website usage behavior

02

How We Use Your Information

We use the data we collect to:

  • Respond to inquiries or customer support requests
  • Schedule and deliver our services
  • Improve our website performance and user experience
  • Notify you of updates, appointments, or important information
  • Fulfill legal requirements if needed

We do not use your personal info for unsolicited marketing.

03

Mobile Information

We respect your mobile privacy.

  • We do not share or sell your mobile number for marketing.
  • Any mobile info collected (e.g., for appointment reminders or updates) stays private.
  • Opt-in data and consent will not be shared, except when legally required.

04

Sharing Your Information

We do not sell or rent your personal information.

We may share it only with:

  • Trusted service providers who assist us in operating our website or delivering services (under strict confidentiality)
  • Authorities, if required by law

These providers are not allowed to use your data for anything other than supporting our business.

05

Your Rights

You can:

  • Request access to the data we hold about you
  • Ask us to correct or delete that data
  • Opt out of future communication at any time

06

Data Security

We use secure servers and internal protocols to protect your data. While no system is foolproof, we do our best to keep your info safe from misuse or unauthorized access.

07

How We Use Your Information

We may update this policy occasionally. The latest version will always be available on this page with a new “Effective Date.” Check back periodically for updates.

08

Contact Us

Questions or concerns? Reach out to us at: https://castleelectric.ca/contact-us/